Terms

Terms of Use

The agreement that governs your use of Macro Automation Studio, the website, the desktop app, cloud devices, MAS Agent, the MCP server, the API and the marketplace.

Effective
Last updated
Questions
legal@automationmacro.com

These Terms of Use (“Terms”) are a contract between you and Macro Automation Inc, a Delaware corporation (“Macro Automation”, “we”, “us”). They govern your use of Macro Automation Studio (“MAS”): the website at automationmacro.com, the MAS desktop app for Windows and Apple Silicon Mac, MAS cloud devices, MAS Agent, the MCP server, the REST API, webhooks, proxies, the marketplace and everything else we offer under the MAS name (together, the “Service”). By creating an account, downloading the app or using any part of the Service you accept these Terms and our Privacy Policy. Purchases are also governed by the Fulfillment and Refund Policy. If you do not agree, do not use the Service.

Who can use MAS

You must be at least 18 years old, or the age of majority where you live if that is higher, and able to form a binding contract. If you use the Service for a company or another person, you confirm that you have authority to bind them, and “you” includes them. You may not use the Service if you are on a United States or European Union sanctions list, located in a country subject to a comprehensive United States embargo, or otherwise barred from receiving United States software.

Your account

You sign in with an email address and password, or with Google. Keep your credentials private, do not share your account, and tell us at support@automationmacro.com as soon as you suspect unauthorized use. You are responsible for everything done through your account, including by API keys, MCP clients, webhooks and organization members you authorize. Give us accurate information and keep it current. We may suspend or close an account that is used in breach of these Terms. If you join the partner program, the Partner Program Terms also apply to your partner account and to the referrals you make.

The Service

The desktop app. We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the MAS app on computers you control, for your own use of the Service, while your account is in good standing. The app is licensed, not sold. It checks for and installs updates. You may not copy, modify, distribute, sell, rent, sublicense or reverse engineer the app or the Service, or remove any notices, except where a law gives you that right regardless of this clause.

Devices. MAS automates Android through the screen: it takes screenshots, finds images and text, and sends taps, swipes and keystrokes. It works with Android emulators on your computer, with MAS cloud devices, and with a phone you connect. You are responsible for the emulators, devices, accounts and apps you point it at.

Cloud devices. A cloud device is an Android instance we run for you. Its capacity, Android version, the number of devices per account and the idle period after which a running device stops are set by the Service and may change with notice. You are the account holder for any Google account or app account you sign in to on a cloud device, and their providers’ terms apply to you. Some apps refuse to run on cloud devices, as they do on any emulator; that is not a defect in the Service. Google apps are optional, are not licensed to you by us, and require you to accept Google’s terms. We may stop or remove a cloud device that is used in breach of these Terms or that endangers our infrastructure. Deleting a device deletes its data.

MAS Agent and AI features. MAS Agent explores an app on your device, writes a macro and tests it, using third-party AI models. It spends AI credits from your balance while it works; a finished macro runs without spending credits. It works from what it can see; it asks you when it cannot decide; and it can be wrong. Generated macros are provided as a starting point and you must review them before relying on them. We do not guarantee that a session will produce a working macro, that a macro will keep working when an app changes, or any particular credit cost. When you use MAS Agent or an AI client through the MCP server you are interacting with an AI system.

The MCP server, API keys and webhooks. You may connect AI clients and your own software to your devices through the MCP server and the REST API using keys you create. Keys are personal to your account; you are responsible for what they do and for rotating a key you think is exposed. Rate limits, key limits, token lifetimes and lease rules are published in the documentation and may change with notice. Webhooks send run data to URLs you choose; make sure you are entitled to send that data there.

Proxies. You may route a device’s traffic through a proxy you supply or through our managed gateway. A proxy you supply is governed by its provider’s terms and you are solely responsible for it. The managed gateway is provided through a third-party network and is subject to that network’s acceptable use rules, which we pass on to you: no illegal content, no fraud, no unauthorized access, no abuse of the sites or services you reach through it. We may ask you to describe your use case and may refuse or withdraw gateway access.

Code storage and the marketplace. Your macro projects are stored in git repositories on our servers and, for cloud runs, as snapshots of your working tree. The marketplace lets you publish bots for other users to install; the terms for that are in the “Marketplace” section below.

Organizations. Where organizations are available, an organization’s owner controls its workspace, members and seats, and is responsible for its members’ use of the Service. Members’ access ends when the owner removes them or the organization’s subscription ends.

Subscriptions, trials and credits

MAS is sold as a recurring subscription priced by the number of devices, plus optional cloud devices and AI credits. Current prices, the free trial, and what each plan includes are on the pricing page; the mechanics of charging, cancelling and refunds are in the Fulfillment and Refund Policy, which forms part of these Terms.

Subscriptions renew automatically at the end of each billing cycle until you cancel. You can cancel at any time in the app and keep access until the end of the period you paid for. Adding devices mid-cycle charges the prorated difference at once and leaves your renewal date unchanged; changing to a longer cycle applies immediately, changing to a shorter one applies at the next renewal. If a renewal payment fails we retry and email you, and we may suspend the Service until it is paid.

AI credits are prepaid units spent by MAS Agent and other AI features. Purchased credits expire twelve months after purchase; monthly allowances expire with their month plus a short rollover. Credits have no cash value, cannot be transferred, are frozen while your subscription lapses, and are not refundable except as the Fulfillment and Refund Policy says. Prices, credit rates and plan contents may change; we give at least 30 days’ notice of a price increase before it applies to your next renewal, and you may cancel before then.

Acceptable use

You agree to use the Service only for lawful purposes and in ways that do not harm us, our users or third parties. In particular you must not:

  • automate an app or service in breach of its terms of service or in a way that the law prohibits, or use MAS against an app or account you have no right to use;
  • circumvent, disable or interfere with anti-cheat systems, authentication, access controls, rate limits, licensing checks or any other technical measure that protects an app or service, or use the Service to develop tools that do;
  • commit fraud, including fake engagement, review manipulation, ad fraud, payment fraud, or the creation of accounts at scale against a platform’s rules;
  • attempt unauthorized access to any system, run credential stuffing, denial of service, spam, or phishing, or collect personal data without a lawful basis;
  • upload, run or distribute malware, or code that damages devices, data or networks;
  • use cloud devices or proxies for illegal content, harassment, exploitation of minors, or anything that violates the acceptable use rules of the networks we use;
  • resell or share the Service, an account, a license, a cloud device or a proxy with people outside your organization;
  • probe, scan or overload our infrastructure, scrape the Service, or interfere with other users’ use of it;
  • misrepresent who you are or who a macro or listing comes from, or infringe anyone’s intellectual property, privacy or other rights;
  • use the Service in violation of export control or sanctions law.

You are responsible for the apps and accounts you automate. Game publishers and other service providers may detect automation and may suspend, ban or penalize accounts that use it, and their rules change without notice. We give no assurance that automation will go undetected and we are not responsible for any ban, loss of an account, loss of virtual items or other consequence imposed by a third party. No automation tool is 100% risk-free, so automate responsibly and at your own discretion.

Your content and your macros

You own the code, images, prompts, settings, files and other content you create or upload (“Your Content”), and, as between you and us, you own the macros and other output MAS Agent produces for you (“Output”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, run, transmit and display Your Content and Output only as needed to provide, secure and improve the Service and to comply with law. We do not use Your Content or Output to train AI models, and we do not claim ownership of them. You are responsible for Your Content, for having the rights you need to it, and for what you do with Output. Output may not be unique to you and may be similar to output generated for others; AI-generated material may not be protectable by copyright in some places.

Marketplace

Publishing. If you publish a bot or macro to the marketplace (“Listing”) you keep your intellectual property in it and grant us a worldwide, non-exclusive, royalty-free license to host, store, review, run, display, distribute and promote the Listing through the Service for as long as it is published, and to keep copies already installed by users after you unpublish it. You warrant that you own or have the rights to everything in the Listing, that it does not infringe anyone’s rights or break any law, that it contains no malware or hidden functionality, and that its description is accurate. Listings are reviewed before they are shown to other users; we may decline, remove, edit the description of, or restrict a Listing at any time, with or without notice, and we may inspect its code for compliance. Listings are free to install; we do not currently pay publishers.

Installing. When you install a Listing you receive a non-exclusive license from its publisher to use it within the Service. Listings are provided by their publishers, not by us. We do not warrant that a Listing works, is safe or is lawful to use with a given app, and the acceptable use rules above apply to what you do with it.

Reports and copyright. To report a Listing that infringes your rights or breaks these Terms, email legal@automationmacro.com with the Listing name, what you own, and how it is infringed. For copyright claims include the information the Digital Millennium Copyright Act requires: your contact details, the work, the material and its location, a good-faith statement, a statement under penalty of perjury that you are authorized, and your signature. We remove or disable material in response to valid notices, notify the publisher, accept counter-notices, and terminate the accounts of repeat infringers.

Third-party services

The Service connects to services we do not control: the apps and games you automate, emulator vendors, Google, Stripe, PayPal, AI model providers, AI clients you attach, proxy networks and Discord. Their terms and privacy policies apply to your use of them, and we are not responsible for what they do. Links on the site to third-party sites are provided for convenience.

Intellectual property

The Service, including the app, the website, the documentation, the MCP tools, the trademarks Macro Automation Studio and MAS, and all related designs and code, belongs to Macro Automation and its licensors and is protected by copyright, trademark and other laws. These Terms give you no right to use our name or marks except to describe your use of the Service truthfully. If you send us feedback you allow us to use it without obligation to you.

Privacy

Our Privacy Policy explains what we collect and why, including what MAS Agent sends to AI model providers. By using the Service you acknowledge that policy. If you process other people’s personal data through the Service, you are the controller of that data and must have a lawful basis for it.

Term, suspension and termination

These Terms apply while you use the Service. You can close your account at any time by writing to support@automationmacro.com; cancelling a subscription does not by itself close the account. We may suspend or terminate your access, with notice where practical, if you breach these Terms, if your use creates risk or legal exposure for us, if a payment is overdue, or if we stop offering the Service. On termination your license to the app ends, your right to use the Service ends, and we may delete Your Content after a reasonable period; sections that by their nature should survive, including ownership, disclaimers, liability limits, indemnity and dispute resolution, survive.

Changes to the Service and to these Terms

We improve the Service continuously and may add, change or retire features. We will give reasonable notice of changes that materially reduce what your subscription includes, and you may cancel before they take effect. We may update these Terms; the current version is always at this address with its dates, and for material changes we email account holders at least 30 days before they apply. Continued use after a change means you accept it. Changes to the dispute resolution section do not apply to a dispute either party has already notified in writing.

Disclaimer of warranties

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service, a macro, a Listing or an AI output will be accurate, reliable, uninterrupted, secure, error-free, undetected by any third party, or fit for a particular app or game. Some jurisdictions do not allow these disclaimers, in which case they apply only as far as the law permits.

Limitation of liability

To the fullest extent the law allows, Macro Automation and its officers, employees, contractors and providers are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill, game accounts, virtual items or the cost of substitute services, arising from or related to the Service or these Terms, however caused and under any theory of liability, even if we were told such damages were possible. Our total liability for all claims relating to the Service in any twelve-month period is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or one hundred United States dollars if you paid nothing. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or willful misconduct where the law does not allow it to be limited, or for anything else that cannot be limited under applicable law.

Indemnity

You will defend and indemnify Macro Automation and its officers, employees and providers against claims, losses and costs, including reasonable legal fees, arising from Your Content, Output you use, a Listing you publish, your breach of these Terms, your use of the Service against a third party’s app, account or terms, or your violation of law or of anyone’s rights. We may take over the defense of a claim at our expense, and you will cooperate.

Disputes

Talk to us first. Write to legal@automationmacro.com describing the problem, and we will try to resolve it informally within 60 days.

Arbitration. If we cannot, you and Macro Automation agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, rather than in court. The arbitration may be conducted by video or documents, and the arbitrator can award the same remedies a court could to you individually. The Federal Arbitration Act governs this section. Either party may instead bring an individual claim in small claims court, and either party may seek an injunction in court to protect intellectual property.

No class actions. Claims may be brought only in an individual capacity, not as a plaintiff or class member in any class, collective or representative proceeding, and the arbitrator may not consolidate claims of different users. If this waiver is found unenforceable for a claim, that claim proceeds in court and the rest of this section still applies.

Opt-out. You may reject this arbitration section by emailing legal@automationmacro.com within 30 days of first accepting these Terms, stating your account email and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Governing law and courts. These Terms are governed by the laws of the State of North Carolina and the United States, without regard to conflict of law rules. Where a claim proceeds in court, it will be brought in the state or federal courts located in North Carolina, and you consent to their jurisdiction, subject to the consumer rights below.

Time limit. Any claim must be brought within one year after it arises, where the law allows such a limit.

If you are a consumer in the EEA, the UK or Switzerland

Nothing in these Terms takes away rights you have under the mandatory consumer law of the country where you live. In particular: the arbitration agreement and class-action waiver do not apply to you and you may bring a claim in the courts of your country; you may rely on the law of your country where it gives you more protection; our liability is limited only as far as your law allows; you have the statutory rights for digital content and services described in the Fulfillment and Refund Policy, including the right of withdrawal; and we may change the Service or these Terms only for the reasons and with the notice that your law requires, with a right for you to end the contract if a change materially harms you. The European Commission’s online dispute resolution platform has closed; we are not obliged to and do not commit to participate in alternative dispute resolution proceedings before a consumer arbitration body.

General

These Terms, the Privacy Policy and the Fulfillment and Refund Policy are the entire agreement between you and us about the Service. If a provision is unenforceable it is limited to the minimum extent necessary and the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or a successor. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of the third-party services the Service depends on. Notices to you go to the email address on your account; notices to us go to legal@automationmacro.com. The Service is subject to United States export control and sanctions laws and you agree to comply with them.

Contact

Macro Automation Inc, a Delaware corporation. Legal notices: legal@automationmacro.com. Product support: support@automationmacro.com.

Version history

  • First version for the current Macro Automation Inc service.
  • Reference to the Partner Program Terms added.
  • Rewritten to cover the desktop app license, cloud devices, MAS Agent and AI output, the MCP server, API keys and webhooks, proxies, the marketplace, acceptable use for automation, subscriptions and credits, a mutual arbitration clause with an opt-out, and consumer carve-outs for the EEA, UK and Switzerland.